Actifai

Information Technology And Services, 1920 L St Nw, , District of Columbia, Washington, 20036, United States, 11-50 Employees

actif.ai

Phone Number: +12*********

Who is ACTIFAI

Actifai is the only AI-powered customer engagement platform that allows cable, media, and telecom providers to match individual customers with a single optimized offer. Maximizing custome...

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Headquarters: 1920 L St Nw, Washington, District of Columbia, 20036, United States
Date Founded: 2019
Employees: 11-50
Revenue: $1 Million to $5 Million
Active Tech Stack: See technologies

Industry: Information Technology and Services

SIC Code: 7372 | NAICS Code: 513210 | Show More

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Actifai Org Chart and Mapping

Employees

Joe Kim

Senior Machine Learning Engineer

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Chris P

Senior Customer Success Manager

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Austin Gerner

Senior Software Engineer

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Frequently Asked Questions Regarding Actifai

Answer: Actifai's headquarters are located at 1920 L St Nw, , District of Columbia, Washington, 20036, United States

Answer: Actifai is the only AI-powered customer engagement platform that allows cable, media, and telecom providers to match individual customers with a single optimized offer. Maximizing customer satisfaction and lifetime value begins with presenting subscribers the offer thats right for them, based on their circumstances, intended use, and alternatives. Our unique approach, using proprietary data, machine learning, and artificial intelligence to identify a single recommended offer for individual customers, has increased providers ARPU by an average of 12% since the day we launched. Under Actifais hood are four technology building blocks shaped for real-life users, improving the customer and agent selling experience on day one. 1. Data Discovery - Unparalleled access to proprietary data, combined with technology that gathers external information key to customer decision making, all in real-time 2. Machine Learning - Expertly designed machine learning models that analyze each unique customer situation against over a million previous customer offers and buying outcomes 3. AI Decisions - Powerful AI identifies the single offer recommendation best suited to an individual customer and optimized for conversion, ARPU, and CLTV 4. Dynamic Rationale - Descriptive selling points, contextually tailored to an individual, provide the rationale that motivates customers to choose the offer thats been recommended to them Across tens of thousands of daily customer engagements, our platform's technology has helped providers gain an edge in acquisition, increase average basket size, retain customers profitably, improve online conversion, and win in new markets. We measure ourselves by our customers success thats why were proud of the results theyve achieved. - 22x average ROI - Up to 30% conversion improvement - 12-17% year-one customer retention lift - up to 14% ARPU boost - 2x add-on sales increase 100% of customers whove piloted Actifai have rolled out our technology.